Shipping & Returns
3231-C Business Park Dr. #115
Vista, CA 92081
Phone: 800-966-1877 OR 760-822-8867
If you have a required on-site date due to installation or other reasons please contact us to ensure we can meet your delivery requirements. ***NOTE - Expedited Shipping does NOT include production, assembly, or processing time.
TYPICALLY orders are shipped in 2-3 business days depending on stock levels. This may take up to a week if no units are pre-assembled. Larger quantity orders can take up to 3-4 weeks depending on parts inventory and total quantity required.
Orders placed on Friday after noon pst, Saturday, Sunday or holiday are considered orders placed on the very next business day and will be processed at that time.
SwivelStands.com currently ships to the 50 states, Puerto Rico and Canada.
You may return an item for refund or replacement within 15 days of the shipment date. Shipping and handling charges are non-refundable. A RESTOCKING FEE OF 15% WILL BE ASSESSED ON ALL RETURNS. Returns must be presented in new condition with all of the original packaging and must be accompanied by the original packing slip, and indicate the reason for the return. You may want to insure your return; we cannot be responsible for lost or misdirected returns. If you paid for your order by credit card, a credit will be issued and will appear on your billing statement.
For further return instructions or if you have any questions regarding your order, please feel free to contact us.
We accept VISA, MASTERCARD, DISCOVER and AMERICAN EXPRESS credit cards.